Question 1

Is the Boost Mobile Affordable Connectivity Program available for new and existing customers?

Accepted Answer

Yes, the Boost Mobile connectivity program is available for existing and new customers. If you are already a Boost mobile customer or thinking about getting a connection, you must apply for the ACP ( Affordable Connectivity Program) subsidy with the Boost Mobile service. Then, you have to call the ACP support center or use the ACP Benefit.org site.

Afterward, your qualification for ACP will be determined. Boost mobile won’t apply for the ACP benefit unless they approve your stuff. Another side, if you are a new customer, you can buy a new phone or bring your eligible device to get an affordable connectivity program enrollment.

Question 2

Is it mandatory to change my previous number if I apply for ACP?

Accepted Answer

No, it's not mandatory to change your previous mobile number. Fortunately, the Boost Mobile network allows you to have your old number, but you must follow some processes. First, you must give your existing phone number, account number, and account pin code. Afterward, submit a port request with Boost to transfer your previous number. However, if you go to the Boost mobile store, you can quickly get this job done. But remember, you shouldn’t cancel the remaining service until the transfer or post is completed. Otherwise, you may lose your existing mobile number.

Question 3

What are the reasons behind losing ACP benefits from Boost mobile?

Accepted Answer

There could be many reasons behind losing ACP benefit from Boost mobile; like- as the customer doesn’t use the plan for a month, becomes incompetent for the ACP, provided name in the application doesn’t match with the Boost mobile account, and lastly, if any user has applied for ACP with another participating provider. So, you have to be careful about it.

Question 4

I’m facing issues with the Boost Mobile ACP enrollment form. Where would I get help?

Accepted Answer

If you are facing trouble while filling up the Boost Mobile ACP enrollment form, I suggest you go to the local Boost mobile store and get help from the representatives, as they are experts and know all the details.

Author: Cynthia

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